Hi Allie -
This is a good question ... the edit symbol is available on finalized invoices as long as no payments have been applied to the invoice. Once a payment has been applied against an invoice (even if it doesn't pay the invoice in full), the invoice can't be changed.
If necessary, you can delete the payment, then edit the invoice and re-finalize it, and then add the payment back in.
If this doesn't explain what's happening in your case, please email me privately with the invoice number(s), and I'll be happy to check on it for you.
Thank you!
_________________ Julie Schwalm iForgeAhead
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