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 Post subject: Edit Invoice
PostPosted: Sun Aug 19, 2012 7:57 am 
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Joined: Sat Jun 16, 2012 8:20 pm
Posts: 2
Hi! There have been a few occassions now when I have been editing invoices and the option to edit dissapears. Just now I open two and edited them. I went back to my invoice list, clicked the number of the invoice I next would like to edit and there was no red x or pencil icon in the upper right hand corner to allow me to edit it. It usually does appear with time, but it has happened enough times now that I thought I'd write in. Thanks


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 Post subject: Re: Edit Invoice
PostPosted: Tue Aug 21, 2012 10:42 am 
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Joined: Wed Sep 28, 2011 11:00 am
Posts: 355
Hi Allie -

This is a good question ... the edit symbol is available on finalized invoices as long as no payments have been applied to the invoice. Once a payment has been applied against an invoice (even if it doesn't pay the invoice in full), the invoice can't be changed.

If necessary, you can delete the payment, then edit the invoice and re-finalize it, and then add the payment back in.

If this doesn't explain what's happening in your case, please email me privately with the invoice number(s), and I'll be happy to check on it for you.

Thank you!

_________________
Julie Schwalm
iForgeAhead


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