Hello,
You can edit a finalized invoice as long as no payments have been applied to it. If the pencil symbol isn't shown, it means the invoice is paid or partially paid.
If you need to edit an invoice in this situation, you should go to Payments and delete the payment that is being used on that invoice. Before deleting the payment, be sure to make a note of the payment date, amount, type and other information.
Once the payment is deleted, you can return to the invoice and edit it as needed, then re-finalize it when you're finished. Then you can re-enter the payment that you deleted earlier.
Please let me know if you have any additional questions.
Thanks!
_________________ Julie Schwalm iForgeAhead
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